Privacy Policy

Effective Date: August 13, 2026

Possibl (“Possibl”, “we”, “us”, or “our”) is a talent discovery and booking platform that helps people discover, connect with and book talented creators, artists, coaches, professionals, classes, events and experiences.

This Privacy Policy explains how we collect, use, store, disclose and protect information when you use the Possibl website, mobile application, platform, products and related services (collectively, the “Service”).

By accessing or using Possibl, you acknowledge that you have read and understood this Privacy Policy. Where required by applicable law, we will obtain your consent before collecting or processing personal information.

1. Information We Collect

Depending on how you use Possibl, we may collect different types of information.

A. Information You Provide to Us

When you create an account, complete your profile, contact us, book a service or otherwise use Possibl, we may collect information such as:

  • Name
  • Email address
  • Mobile/phone number
  • Date of birth or age, where relevant
  • Profile photograph
  • Location or city
  • Account credentials and authentication information
  • Professional or creator information
  • Skills, talents, interests and areas of expertise
  • Biography and profile information
  • Services, sessions, classes or experiences offered
  • Pricing and availability information
  • Social media or other public profile links that you choose to provide
  • Photos, videos and other media uploaded to your profile
  • Booking and transaction-related information
  • Communications and information you provide when contacting us or other users through the Service
  • Reviews, ratings, feedback and other content you submit

We only request information that is reasonably necessary for the relevant functionality or purpose.

B. Information Collected When You Use Possibl

When you access or use the Service, certain information may be collected automatically, including:

  • IP address
  • Device type and model
  • Operating system and version
  • Browser type
  • App version
  • Unique device or application identifiers
  • Language and general regional information
  • Date and time of access
  • Pages, screens or features accessed
  • Search activity and interactions with the Service
  • Crash reports and diagnostic information
  • General usage and performance information

We use this information to operate, secure, maintain and improve Possibl.

C. Location Information

Certain Possibl features may use your location to help you discover relevant talent, professionals, studios, events, experiences or services near you.

Where required, we will request permission before accessing precise device location information.

You may control location permissions through your device settings. Disabling location access may limit certain location-based features.

2. How We Use Your Information

We may use information collected through Possibl to:

  • Create and manage your account
  • Provide and personalize the Service
  • Help consumers discover relevant talent, professionals, classes, events and experiences
  • Enable creators and professionals to create profiles and offer their services
  • Facilitate bookings and transactions
  • Process payments and refunds through applicable payment providers
  • Communicate with you about bookings, accounts, services and important updates
  • Provide customer support
  • Display creator and professional profiles and content to other users where you have chosen to make them public
  • Improve search, discovery and recommendations
  • Personalize your experience on Possibl
  • Analyze usage, performance and engagement
  • Detect, prevent and investigate fraud, abuse, security incidents and other unauthorized activity
  • Maintain the security and integrity of the Service
  • Troubleshoot technical issues and improve application performance
  • Develop and improve our products and features
  • Send service-related communications
  • Send promotional or marketing communications where permitted by applicable law and subject to your preferences
  • Comply with applicable legal and regulatory obligations
  • Protect our rights, users and property

3. Public Profiles and User-Generated Content

Possibl is a talent discovery platform. Certain information may therefore be intentionally visible to other users or publicly accessible depending on your profile settings and the features you use.

For example, if you create a creator or professional profile, information such as your name, profile photo, biography, skills, services, location, portfolio, videos, social links, availability and other profile information may be displayed to users of Possibl.

You should only publish information that you are comfortable making available to other users.

Content that you voluntarily make public may be viewed, shared or indexed by third parties, depending on the applicable functionality and platform.

4. Bookings and Payments

When you book a talent, professional, class, event, session or experience through Possibl, we may process information necessary to complete and manage the booking.

Payments may be processed through third-party payment service providers. Possibl may not directly store complete payment card, banking or other sensitive payment credentials when those details are processed by the relevant payment provider.

Payment providers may independently process information in accordance with their own privacy policies and terms.

5. Third-Party Services

Possibl may use trusted third-party service providers to operate and improve the Service. These may include providers for:

  • Authentication and account management
  • Cloud hosting and storage
  • Analytics
  • Crash reporting
  • Payment processing
  • Communication and messaging
  • Notifications
  • Security and fraud prevention
  • Customer support
  • Advertising or marketing, where applicable

Third-party providers may process information on our behalf for the purposes for which they are engaged.

We do not permit service providers to use personal information provided to them on our behalf for purposes unrelated to the services they provide, except where otherwise permitted or required by law.

6. Analytics and Crash Reporting

We may use analytics and crash-reporting technologies to understand how users interact with Possibl and to identify and resolve technical problems.

These services may collect information such as device information, application version, IP address, usage information, diagnostic information and crash data.

We may use services such as Google services, Firebase Analytics and Firebase Crashlytics or other comparable technologies. The specific third-party services used may change as Possibl evolves.

7. Cookies and Similar Technologies

The Possibl website may use cookies, local storage, pixels, SDKs and similar technologies to:

  • Keep you signed in
  • Remember preferences
  • Provide essential functionality
  • Understand how users interact with our website
  • Improve performance and security
  • Personalize content or experiences
  • Support analytics and marketing activities where applicable

You can manage certain cookie preferences through your browser settings. Disabling certain cookies or technologies may affect the availability or functionality of some parts of the Service.

8. How We Share Information

We may share information in the following circumstances:

With Other Users

Information that you intentionally make part of a public or discoverable profile may be visible to other Possibl users.

With Service Providers

We may share information with vendors and service providers that help us operate Possibl, such as hosting, analytics, payment, communications, security and customer-support providers.

For Bookings and Services

Where necessary to complete a booking or provide a requested service, relevant information may be shared with the applicable talent, creator, professional, organizer, studio, event provider or other service provider.

For Legal and Security Reasons

We may disclose information when reasonably necessary to:

  • Comply with applicable law, regulation, legal process or government request
  • Enforce our Terms and Conditions
  • Investigate suspected fraud, abuse or security incidents
  • Protect the rights, safety or property of Possibl, our users or others

Business Transactions

If Possibl or substantially all of its assets are involved in a merger, acquisition, restructuring, financing, sale or similar transaction, information may be transferred as part of that transaction, subject to applicable law.

9. Data Retention

We retain personal information for as long as reasonably necessary to provide the Service, maintain your account, fulfill legitimate business purposes, resolve disputes, enforce our agreements and comply with applicable legal obligations.

When information is no longer reasonably required for these purposes, we may delete it, anonymize it or securely dispose of it, subject to applicable legal and operational requirements.

10. Data Security

We take reasonable technical and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, misuse or destruction.

However, no method of transmission over the internet or electronic storage system is completely secure. Therefore, while we work to protect your information, we cannot guarantee absolute security.

You are also responsible for maintaining the confidentiality of your account credentials and should notify us promptly if you believe your account has been accessed without authorization.

11. Children's Privacy

Possibl may provide experiences, classes, activities and other services that are relevant to families and younger users. However, account creation and collection of personal information from children will be handled in accordance with applicable law and the specific functionality of the Service.

Where a feature is intended for or involves children, we may require a parent, guardian or other authorized adult to provide consent or manage the relevant account or booking.

We do not knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us in circumstances where it should not have been collected, please contact us so that we can review and take appropriate action.

12. Your Choices and Rights

Depending on your location and applicable law, you may have rights relating to your personal information, which may include the right to:

  • Access information we hold about you
  • Request correction of inaccurate information
  • Request deletion of certain information
  • Withdraw consent where processing is based on consent
  • Object to or restrict certain processing
  • Request a copy of certain information
  • Manage marketing communication preferences
  • Close or delete your account, subject to applicable requirements

Some information may need to be retained where required by law, necessary for legitimate business purposes, or required to complete or document a transaction.

To exercise applicable rights, please contact us using the details provided below.

13. Account Deletion

You may request deletion of your Possibl account and associated personal information by contacting us.

Certain information may be retained where required by law, necessary to resolve disputes, prevent fraud or abuse, maintain security, complete financial or transaction records, or otherwise fulfill legitimate legal obligations.

14. Links to Third-Party Websites and Services

Possibl may contain links to websites, applications, social media profiles or other services operated by third parties.

We are not responsible for the privacy practices, security or content of third-party websites or services. We encourage you to review the privacy policies of those third parties before providing them with personal information.

15. International Data Processing

Depending on the service providers and infrastructure used by Possibl, personal information may be processed or stored in countries other than the country in which you reside.

Where applicable, we take reasonable steps to ensure that such processing is carried out in accordance with applicable data protection requirements.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in Possibl, our technology, our services or applicable legal requirements.

When we make changes, we will update the “Effective Date” at the beginning of this Privacy Policy. Where required by applicable law, we will provide additional notice or obtain consent for material changes.

We encourage you to review this page periodically.

17. Contact Us

If you have questions, concerns, requests or complaints regarding this Privacy Policy or the handling of your personal information, please contact us through the official Possibl contact channels available on our website.

Possibl

Website: https://www.possibl.in

For privacy-related requests, please use the contact information provided on our official website.